Off to the Center for Services Leadership “Compete Through Service Symposium” 2009

Packing my bags and heading out to the W.P. Carey School of Business at ASU for the Center for Services Leadership annual symposium.  It will be an excellent opportunity to learn how companies in various industries deliver superior service to their customers to maximize loyalty and satisfaction (which leads to profits!).  Will keep you posted on what I learn…

TTFN…

(ta ta for now…)