Category Archives: Meetings

Vegas Cosmetic Surgery and Dermatology Conference 2015

Monique Ramsey Slideshare Channel

I just got home from an intensive week of presenting, connecting, and learning at Vegas Cosmetic Surgery and Dermatology at the Bellagio Hotel and Spa in Las Vegas. Wow… what a whirlwind!


My presentations are now uploaded and ready for viewing… so head on over to my slideshare channel and take a look!

Here they are in order of appearance:

Wednesday, June 10th:

Saturday, June 13th:

Sunday, June 14th:

ūüôā Happy Learning!

~ Monique

Social Media Tips and Best Practices for 2015

Looking to brush up on the latest social media tricks and tips for 2015? Great! Just click through this presentation from #IMCAS Paris 2015*. Enjoy! To view all of our presentations, visit our SlideShare channel:

*IMCAS stands for International Masters Course on Aging Skin and is a wonderful meeting to attend!

Social Media Mini Boot Camp 2014

I just returned from the American Academy of Cosmetic Surgery (AACS) Annual Meeting Meeting in Hollywood, Florida where I gave a power-packed talk on the 12 things you need to do in 2014 for social media success.

Now, my talk presumes you are ALREADY doing some social media and relationship marketing to increase your online visibility. If you have not yet taken a dip in the social media pool, I highly recommend you start. (And if you need help, you can always ask!)

Here is the slide deck I presented – so take a look, make some notes, and even download if you so choose. All of us here at Cosmetic Social Media are here to help you make the best possible online impression.

To see our other presentations, check out our SlideShare channel!

Here are links to your recommended reading this year:

Social Media Marketing World in Sunny San Diego (Our Hometown!)

What better excuse do you need to come visit us, right?


  • it’s our hometown – and you know you miss us
  • we’ve got SUN – nearly always
  • we’ve got FUN – Courtney and I will make it so
  • Aaaand¬†we’ve got the 2nd Annual Social Media Marketing World conference
  • Save $450 when you register by this Friday – October 25th!

Just check out this sweet video…

(if you can’t see it, ‘refresh’ your browser)

Okay… now for the deets (ask your kids)

Join 60+ Social Media Experts at Largest Social Media Marketing Conference

March 26, 27, 28, 2014

Social Media Marketing World 2014 is a conference designed to help you master social media marketing (brought to you by Social Media Examiner). Join¬†Chris Brogan¬†(co-author of¬†The Impact Equation),¬†Mari Smith¬†(co-author of¬†Facebook Marketing: An Hour a Day),¬†Michael Hyatt¬†(author of¬†Platform),¬†Jay Baer¬†(author of¬†Youtility),¬†John Jantsch¬†(author of¬†Duct Tape Marketing),¬†Amy Porterfield¬†(co-author of¬†Facebook Marketing All-in-One for Dummies),¬†Mark Schaefer¬†(author of¬†Tao of Twitter),¬†Michael Stelzner(author of¬†Launch),¬†Steve Farber¬†(author of¬†The Radical Leap),¬†Laura Fitton¬†(co-author of¬†Twitter for Dummies),¬†Lee Odden¬†(author of¬†Optimize),¬†Joe Pulizzi¬†(author of¬†Epic Content Marketing),¬†Simon Mainwaring¬†(author of¬†We First),¬†Cliff Ravenscraft,¬†Pat Flynn,¬†Marcus Sheridan¬†‚Äďjust to name a few.

Go here to learn more:

Vegas Cosmetic Surgery Meeting Presentations are Ready

Greetings social butterflies!

You can now view or download our presentations from the Vegas Cosmetic Surgery 2013 Meeting!  Please feel free to contact us if you need clarification on anything. We are always happy to help!

NOTE: With the exceptions of brief quotations – with proper accreditation – no part of these presentations may be used, reproduced or transmitted in any manner whatsoever without written permission from Cosmetic Social Media, the authors. We are happy to have you use these for your own personal use within your practice, but please refrain from changing, dismantling, plagiarizing, or reselling these presentations. Thank you. ūüôā

And with that out of the way… here you go…

Here is our Social Media MBA presentation from Saturday, June 29th, 2013

Presentation #2 from Friday, June 29, 2013

Presentation #1 from Friday, June 29, 2013

Grow Your Business with the Help of Experts ~ Facebook Success Summit 2012

Hi friends!

I am so excited to talk about one of my favorite online symposiums of the year, the Facebook Success Summit 2012. If you have never registered, I highly recommend doing so. The amount of “bang for your buck” is astounding to me, and I have attended (from the comfort of my own office every year since they started doing these classes. And, if you cannot attend one or more of the online sessions, they are all recorded for you to listen to at your leisure.

What Is It?

The Facebook Success Summit 2012 is a special online conference designed to help you master Facebook marketing (brought to you by Social Media Examiner). ¬†Join my friend and mentor,¬†Mari Smith¬†(co-author,¬†Facebook Marketing),¬†Dave Kerpen¬†(author,¬†Likable¬†Social Media), fellow Mentor with Mari classmate of mine¬†Amy Porterfield¬†(co-author,¬†Facebook Marketing All-In-One for Dummies),¬†John Haydon¬†(co-author,¬†Facebook Marketing for Dummies),¬†Mark Schaefer¬†(author,¬†Return on Influence),¬†Jesse Stay¬†(author,¬†Facebook Application Development for Dummies), ¬†as well as experts from¬†Campbell‚Äôs Soup,¬†Autodesk,¬†24 Hour Fitness¬†and¬†Intel; As if that isn’t enough,¬†you’ll hear from Brian Carter¬†(author,¬†The Like Economy),¬†Chris Treadaway¬†(co-author,¬†Facebook Marketing), and¬†Andrea Vahl¬†(co-author,¬†Facebook Marketing All-In-One for Dummies)‚ÄĒjust to name a few.

Register today and save 50%! The price will go up the closer we get to the event, so click sooner, rather than later for the best deal.

Click here to learn more and get a free sample class from the last summit. Just look for the yellow box in the sidebar.

If you have any questions, don’t hesitate to contact me directly at monique at cosmeticsocialmedia dot com, and I will be happy to help.

Monique Ramsey, Certified Relationship Marketing Specialist

~ Monique

Monique Ramsey, CRMS

Certified Relationship Marketing Specialist


Cheep and Cheerful – The Southwest Airlines Way

I read a Facebook post today from my friend Jamey¬†Ice, a member of the band Green River Ordinance (and if you haven’t heard of them… you need to get to iTunes and pick up their new album Out of My Hands and follow them on Twitter @GRO.¬† Anyway… he was headed on an American Airlines flight to FL and was lamenting that it wasn’t Southwest Airlines.

So… what does Southwest do that others don’t?

I was fortunate enough¬†to attend the Center for Services Leadership’s annual Compete through Service Symposium a few weeks ago and Dave Ridley, the Senior Vice President of Marketing and Revenue Management, at¬†Southwest Airlines, was a featured speaker.

Dave¬†summed up the motto of Southwest Airlines in three words… “cheap and cheerful”. It’s really all you need to know… (well, assuming safety is a given!). ¬†But in my vast experience traveling on Southwest, their motto is consistent with their actions (they walk the talk). ¬†Have you ever encountered a Southwest team member who was rude or grumpy?¬† I haven’t.

Dave also talked about the company culture… all employees have a sphere of influence. They are all empowered to deliver superior service.¬† ¬†But Dave…” how do you get employees who do this? ”

Three ways… Southwest:

  1. Hire great people
  2. Put people first
  3. Lead them well and no BS¬† (meaning “Big Shot” leadership)

He also emphasized three things that all Southwest employees need to have:

  • A warrior spirit (being innovative and creative)
  • A servant’s heart
  • A fun-loving attitude

I think Southwest has it right… and I try to embody these last 3 principals in my everyday life.¬† Do you? ¬†I think any company who does has a huge¬†wing up on their competition!

Off to the Center for Services Leadership “Compete Through Service Symposium” 2009

Packing my bags and heading out to the W.P. Carey School of Business at ASU for the Center for Services Leadership annual symposium.¬† It¬†will be¬†an excellent opportunity to learn how companies in various industries deliver superior service to their customers to maximize loyalty and satisfaction (which leads to profits!).¬† Will keep you posted on what I learn…


(ta ta for now…)